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Tuesday, August 17, 2010

Soft Skill/Competency: Result Orientation

From this post onwards, for quite some time to come, you will see here a detailed treatment of some of the major soft skills/competencies. This will help you to understand these soft skills/competencies in quite clear ways so that you can actually implement these competencies for your overall success.

Explanation of Competency "Result Orientation"
  • Always keeps the focus on achieving results as per the goals set.
  • Therefore, keeps the focus on the tasks and activities that are related to achieving the results.
  • Defines all the related tasks and activities in terms of the results to be achieved.
  • Then puts the required efforts and time needed to accomplish those tasks and activities.
  • While focusing on the results, also maintains the required process orientation for quality results. Even contributes in improving the processes.
  • Improves effectiveness and efficiency of working in order to achieve better productivity of all the resources including time.
  • Accepts the accountability for achieving the results.
  • Overcomes the resistance and obstacles, if any, in meeting the desired goals.
  • Makes sure to maintain team work and team building particularly on the work involving interdependencies.
  • Does frequent reviews and keeps a track of the actual achievements against the plans. Initiates the corrective actions necessary to bring the tasks and activities on track to remove the backlogs.
  • If necessary, works with interest even on uninteresting tasks for project completion.
  • Rewards self and others for putting in efforts towards result achievement.
  • Tries to achieve better benchmarks in result achievements continually so that stretch targets can be set in subsequent projects.
Pitfalls to be Avoided
  • Compromising on quality.
  • Disrupting team work and team building particularly in the work involving interdependencies.
  • Short circuiting the processes and compromising on quality and other standards.
  • Overshooting the budgeted costs.
  • Eyeing short term results at the cost of long term implications.
  • Not sharing success with others who also contributed in achieving the results.
(You can download eBook "Competencies and Competency Matrix" from

Read the "Management Case Studies" from Shyam Bhatawdekar's book "Sensitive Stories of Corporate World" at: or

For free tutorials on "Train the Trainers" program, refer:

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