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Monday, February 28, 2011

Soft Skill/Competency: Interpersonal Skills

Refer previous six posts to read the detailed explanations on competencies "Result Orientation", "Problem Solving", “Self Confidence”, “Self Development”, "Action Orientation" and "Creativity").

Explanation of the Competency "Interpersonal Skills"
  • Likes to interact with others.
  • Can interact with others with ease and naturally.
  • Can relate well with diverse personalities.
  • Is in a position to establish rapport with others.
  • Recognizes that every individual is unique and appreciates such uniqueness in others.
  • Can foresee how others will think and behave under different situations.
  • Can adjust own behavior to suit the behavior styles of others.
  • Treats others with respect and politeness.
  • Therefore can maintain a very congenial and conducive communication.
  • Takes initiative to build up short term and long term relationships.
  • Is adept at making personal and professional networks.
  • Can create and promote an organizational climate of good interpersonal relations.

Pitfalls to be Avoided
  • A strong desire to be liked by everyone all the time might seep in and therefore may fall into a tendency of avoiding difficult or unpleasant dealings.
  • May spend unnecessarily too much wasteful time networking with others.  
  • May not be able to sort out the deeper conflicts.
  • May be seen as a person with smooth exterior but no substance. 
(You can download eBook "Competencies and Competency Matrix" from http://nbuu.co/cm)

Read the "Management Case Studies" from Shyam Bhatawdekar's book "Sensitive Stories of Corporate World" at: http://management-anecdotes.blogspot.com/ or http://shyam.bhatawdekar.com/

For "Management Games, Exercises, Energizers and Icebreakers", read at: http://management-games-icebreakers.blogspot.com/ or http://shyam.bhatawdekar.com/

For free tutorials on "Train the Trainers" program, refer: http://train-trainers.blogspot.com/

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