Explanation of the Competency “Self Confidence”
- Displays a confident disposition. Instills confidence in others.
- Has confidence in his own abilities.
- Has no doubts and hesitation in his abilities.
- Uses his abilities confidently to tackle the day-to-day and also difficult situations and problems.
- Likely to lead in solving the issues.
- Will take responsibility and accountability with no fuss.
- Speaks out his mind. Therefore, makes his thinking and opinions heard and understood by other related persons.
- Does not feel threatened in sharing his knowledge and skills with others.
- Does not get cowed down by aggressive behavior of others.
- Can take criticism in his own stride.
- Does not become defensive; cannot be pushed to corner.
- Does not easily complain or grumble or blame about others or about situations.
- Does not hesitate in sharing his success and limelight with others.
Pitfall to be Avoided
- Arrogance.
- Know-all type behavior.
- Poor listener.
- Therefore, devaluing others’ feedback, opinions and suggestions.
- May instill inferiority complex in others.
(You can download eBook "Competencies and Competency Matrix" from http://nbuu.co/cm)
Read the "Management Case Studies" from Shyam Bhatawdekar's book "Sensitive Stories of Corporate World" at: http://management-anecdotes.blogspot.com/ or http://shyam.bhatawdekar.com/
For "Management Games, Exercises, Energizers and Icebreakers", read at: http://management-games-icebreakers.blogspot.com/ or http://shyam.bhatawdekar.com
For free tutorials on "Train the Trainers" program, refer: http://train-trainers.blogspot.com/
For soft skill/competency "Result orientation", refer: http://shyam-bhatawdekar.blogspot.com/2010/08/soft-skillcompetency-result-orientation.html
Explanation of Competency "Problem Solving"
- Defines the problem correctly. Makes a good problem statement.
- Decides on what data and information to collect to find out the causes of the problem.
- Sets up the cause and effect relationship accurately.
- Observes the underlying patterns in the problem.
- Defines the type and extent of information that must be collected to work out alternative solutions.
- Looks beyond obvious solutions. Uses creativity to find out better solutions.
- Decides on the most appropriate solution. Applies trade off analysis properly.
- Anticipates the hindrances to problem solving and takes care of them proactively, well in advance.
- Contributes his best when a group is working on solving the problem.
- Infuses critical thinking in solving a problem.
- Knows and further keeps learning where to look out for or whom to contact in the process of problem solving. Tries to become more and more resourceful.
- Escalates the problem to an appropriate person or level when it appears beyond his scope of cracking due to several reasons.
- Makes sure that the problem is tackled at the root level so that it does not surface again.
Pitfalls to be Avoided
- Slowing down on taking (calculated) risk.
- Too much of unnecessary analysis what is generally known as analysis paralysis.
- Stealing the show from the other members of the group when the problem is being solved by a group.
- Taking up too much in case of escalation of the problem.
- Losing sight of time lines in order to find the best solution.
(You can download eBook "Competencies and Competency Matrix" from http://nbuu.co/cm)
Read the "Management Case Studies" from Shyam Bhatawdekar's book "Sensitive Stories of Corporate World" at: http://management-anecdotes.blogspot.com/ or http://shyam.bhatawdekar.com/
For free tutorials on "Train the Trainers" program, refer: http://train-trainers.blogspot.com/
From this post onwards, for quite some time to come, you will see here a detailed treatment of some of the major soft skills/competencies. This will help you to understand these soft skills/competencies in quite clear ways so that you can actually implement these competencies for your overall success.
Explanation of Competency "Result Orientation"
- Always keeps the focus on achieving results as per the goals set.
- Therefore, keeps the focus on the tasks and activities that are related to achieving the results.
- Defines all the related tasks and activities in terms of the results to be achieved.
- Then puts the required efforts and time needed to accomplish those tasks and activities.
- While focusing on the results, also maintains the required process orientation for quality results. Even contributes in improving the processes.
- Improves effectiveness and efficiency of working in order to achieve better productivity of all the resources including time.
- Accepts the accountability for achieving the results.
- Overcomes the resistance and obstacles, if any, in meeting the desired goals.
- Makes sure to maintain team work and team building particularly on the work involving interdependencies.
- Does frequent reviews and keeps a track of the actual achievements against the plans. Initiates the corrective actions necessary to bring the tasks and activities on track to remove the backlogs.
- If necessary, works with interest even on uninteresting tasks for project completion.
- Rewards self and others for putting in efforts towards result achievement.
- Tries to achieve better benchmarks in result achievements continually so that stretch targets can be set in subsequent projects.
Pitfalls to be Avoided
- Compromising on quality.
- Disrupting team work and team building particularly in the work involving interdependencies.
- Short circuiting the processes and compromising on quality and other standards.
- Overshooting the budgeted costs.
- Eyeing short term results at the cost of long term implications.
- Not sharing success with others who also contributed in achieving the results.
(You can download eBook "Competencies and Competency Matrix" from http://nbuu.co/cm)
Read the "Management Case Studies" from Shyam Bhatawdekar's book "Sensitive Stories of Corporate World" at: http://management-anecdotes.blogspot.com/ or http://shyam.bhatawdekar.com
For free tutorials on "Train the Trainers" program, refer: http://train-trainers.blogspot.com/
